Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.
But when it comes to repairs, some things stay the same. The following tips should help you along the way:
Do your homework before taking your vehicle in for repairs or service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, vibrations.
- Note when the problem occurs.
- Is it constant or periodic?
- When the vehicle is cold or after the engine has warmed up?
- At all speeds? Only under acceleration? During braking? When shifting?
- When did the problem first start?
Once you are at our location, communicate your findings.
- Be prepared to describe the symptoms.
- Carry a written list of the symptoms that you can give us.
- Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.
Stay involved. . . Ask questions.
- Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
- Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
- Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Leave a telephone number where you can be called.
What People Say About Us
I trust the repair of my vintage car and my daily car to no one else! Family owned
business that treats their customers as family also!!
* Courteous and friendly greeting when you walk in the door. It's a responsible, family run business and it shows.
* They take the time to understand exactly what the issue is and explain what they will do.
* They called me during the day to tell me they needed a different part and explained the cost difference and asked if I still wanted to have that work done.
* Work was completed on schedule, on budget exactly as they described. They went over and explained all the work at the end. It's getting harder and harder to find family-run businesses with integrity that treat you with respect but Blackman's Auto Repair is one of them.
We have been customers of Blackman's Auto Repair for 15+ years and have had nothing but great service from them. Jim/T.J. ensure that the cars are serviced and if other repairs, such as check-in lights, tires, changing timing belts etc are needed they provide options so that the work can be completed at a reasonable cost.
In one of our cars there was a small oil leak in the engine and they advised us that there was a technical service bulletin (TSB) and this issue has come up and will/should be covered by GM. I brought to the dealer and they fixed it for free. This is an example of Blackman's service going above and beyond.
e have been very satisfied customers for many years. Great service, customer relations, and fair pricing. Wouldn't think of going anywhere else!!
Excellent work, good pricing may NOT be the cheapest but well worth it, and has a reputation for honesty and good advice. Can't go wrong here.